Questions, answered.
Everything you need to know before placing your order.
When will I receive my order?
Most orders are processed within 1–3 business days. Delivery typically takes 7–15 business days after processing, depending on the destination and carrier. You’ll receive tracking information by email once your order ships.
How can I track my order?
Once your order ships, we’ll email you a tracking number. Please allow up to 48 hours for the carrier’s tracking system to display an update.
Can I return an item?
Eligible items may be returned within 30 days of delivery. Products must be unused and in their original condition and packaging. Please review our Returns & Refunds Policy before submitting a request.
What if my order arrives damaged or incorrect?
Contact us promptly through our Contact page. Include your order number and clear photos of the product and packaging so our support team can review the issue and assist you.